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Ordering

Note: To place orders on QBS Software website, you will need to be registered onto our system. Please click here to register with us. Alternatively, call QBS Sales: +44 (0)20 8733 7101 or email sales@qbssoftware.com.

  • Call Us: +44 (0) 20 8733 7101
    If you have a query about a product, would like to place an order or trying to source a product not in our catalogue, give us a call. We also offer pre- and post-sales first-line technical support on most of the products that we sell.
  • Fax Us: +44 (0) 20 8902 7600
    Account Customers need to fax an official purhcase order when placing an order. All other customers must include a credit card number, bank transfer details or cheque with their orders.
    Please also use this fax number to return a Credit Application Form or Returns Form.
  • Email Us: sales@qbssoftware.com
    You can place orders via email excluding credit card details. An Account Manager will contact you, comfirm your order and take payment details over the phone.
    You can also use this email address to ask us to source a product that is not on our website.

When ordering, please take notice of the following:

Pricing

Prices are subject to change without notice and prices quoted are given based on current information. Changes may occur which are beyond our control and sometimes our web pages are a few hours behind our actual prices. If the price has changed prior to processing your order we will contact you to obtain your confirmation that you are happy with the revised prices.

Any goods supplied on a one-off basis (i.e. not from our catalogue) are neither supported or to be returned.

Value Added Tax (VAT)

VAT is chargeable on all software and service sales in the UK. If you are located in the European Union (but outside the UK) it is an EU legal requirement for us to charge you VAT unless you can provide us with your valid EU VAT [TVA, MWst, BTW, IVA..] number, which you need to enter at check out. If you are outside the European Union VAT is not chargeable.

Delivery Charges

Delivery of physical product are by courier, next day in the UK and 2-3 days or more elsewhere. You can see actual charges based on where you are and what you want when you checkout.