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Desktop Authority Password Self-Service  by ScriptLogic

Desktop Authority Password Self-Service allows users to reset forgotten passwords and unlock accounts without contacting the help desk and eliminating the biggest source of help desk traffic. This is done using a secure policy driven system that permits administrators to define the type and number of questions that must be answered and to tailor the requirements to a department or group. A report view is available for reporting on user activity.Accommodating the widest possible range of organisational requirements and data security standards, organisations no longer have to sacrifice security to reduce IT help desk costs.

Product Highlights:

  • Self-Service: Offload the task of resetting passwords from help desk personnel to the end user via web interface and minimise users’ downtime by allowing them to reset their forgotten passwords prior to logon
  • Stay Secure: Avoid the need for kiosks or other insecure methods to unlock accounts and rely onĀ  secure authentication for each user with a personal Q&A profile
  • Flexible Deployment: Password Self-Service is very easy to install and simple to use, and it manages any number of Active Directory domains
  • Report Now: View and report on user activity
For further details or pricing information, please call +44 (0)20 8733 7101 or email sales@qbssoftware.com