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NetSupport ServiceDesk  by NetSupport Software

Available to purchase as a standalone product or as part of the full NetSupport DNA Asset Management suite, NetSupport ServiceDesk helps you track and manage desktop support challenges. It is integrated into your existing IT infrastructure as an entirely browser-based solution.

Key Features

  • Incident Management: e.g. customers can log incidents on-line and review current status in real time.
  • Problem Management: NetSupport ServiceDesk enables you to proactively investigate and resolve the root cause of issues.
  • Escalations & Notifications: Send Email Notifications using fully customisable email templates.
  • User Management: e.g. Active Directory synchronisation.
  • Reporting: Capture comprehensive statistics and ensure you are fully informed in order to make effective decisions.
  • Customisation: e.g. custom Data Designer allowing for customised data fields.

Follow this link to download a free trial of NetSupport ServiceDesk.

Code Description Excl VAT Incl VAT
271764 3 Operator Starter Pack v5 (ESD) (NSD-3OPNL) Delivery within 5 days. information button
Version: 5. Publisher's code: NSD-3OPNL. Electronic Software Delivery: We manually process this order and then email you download instructions. There is no delivery charge for this item. Normally delivered within 5 working day(s).
£1,000.00 £1,200.00
271765 Additional Operators v5 (ESD) (NSD-ADDOPNL) Delivery within 5 days. information button
Version: 5. Publisher's code: NSD-ADDOPNL. Electronic Software Delivery: We manually process this order and then email you download instructions. There is no delivery charge for this item. Normally delivered within 5 working day(s).
£250.00 £300.00

Code Description Excl VAT Incl VAT
249183 3 Operator Starter Pack 1 Year Maintenance (NSD-3OPMNT) information button
Publisher's code: NSD-3OPMNT. Service is provided for 1 year.
£200.00 £240.00
249184 Additional Operator 1 Year Maintenance (NSD-ADDOPMNT) information button
Publisher's code: NSD-ADDOPMNT. Service is provided for 1 year.
£50.00 £60.00

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