SAP Crystal Reports
MAINTENANCE AND SUPPORT
In addition to securing your SAP software license, you want to maximise the business value of your SAP solution today and deploy new and improved functionality that can benefit your business in the future. SAP off ers comprehensive maintenance and support services designed specifically to meet these requirements. These maintenance and support services are available for licensed SAP software. An SAP support contract entitles you to access the SAP support infrastructure and to receive software corrections, patches, fixes and new releases of the software licensed.
SAP support provides you with:
- Continuous improvement and innovation of your software through enhancement and support packages
- A global support infrastructure supplying streamlined support for implementation, deployment and improvement of the SAP software through the SAP Solution Manager application management solution
- Support that includes a 24x7 advisory channel, quality checks and software analysis
- Methodologies, blueprint tools and education plus participation in various communities promoted by SAP