SolarWinds Web Help Desk is a web-based help desk ticketing and IT asset management software that is affordable, easy-to-use and helps streamline your IT operations.
Solarwinds Web Help Desk's feature-rich and intuitive design creates instant productivity. It also includes features customisable dashboards, letting you keep a finger directly on your team’s pulse. facilitates the identification, removal and prevention of bottlenecks through world-class reporting, efficiency gains and automation.
Solarwinds Web Help Desk benefits:
- Simplifies and streamlines IT help desk process from request to resolution
- Automates ticketing management with rule-based routing & escalation, real-time tracking and alerts
- Automated IT asset management for tracking and managing the lifecycle of hardware & software assets
- Offers built-in knowledge base for self-resolution of issues and automation of change management
- Affordable pricing for IT technician logins—no additional cost for end-user logins or managed IT assets
Download a Free Trial here.